What is SaaS?

SaaS (Software as a Service) is a model for the distribution of software that allows mobile solution poster_2_ad sizecustomers/businesses to access high-powered software over the internet from any device without the need for additional software, hardware, servers on in-house resources. A service provider hosts the application at its data center and a client accesses it online.

Also known as “on-demand software,” SaaS is the natural evolution of software. Remember getting the latest version on a CD or DVD and having to install on a local server? Keeping track of that CD or DVD for possible reinstallation if there were issues down the road? While that scenario is still sometimes the case, SaaS is becoming more and more mainstream.

Benefits of SaaS:

  • Updates are applied automatically without interruption or customer intervention
  • Service is purchased on a subscription basis
  • No server hardware is required
  • Affordable
  • Easily customized
  • Secure
  • Efficient

SaaS is commonly used in a number of business areas, including customer relationship management (CRM), document management, human resource management, service desk management, content management and collaboration.

Closely related to Platform as a Service (PaaS) and Infrastructure as a Service (IaaS), SaaS falls under the umbrella of the larger category of cloud computing.

What is the difference between SaaS and Cloud Computing?

The cloud refers to a more complex technology. A very basic way of explaining it would be a collection of computers, servers and databases connected together in a way that users can lease access to their combined power. The “cloud” can refer to anything that is hosted remotely and accessed via the Internet. SaaS refers specifically to business software applications that are delivered via the cloud.

Some examples of SaaS applications are: Monster.com, Dice.com and other applicant tracking systems that don’t require a software download.  Even the social media you use – Twitter, Facebook and Flickr are examples of SaaS. You log in and access services via any internet enabled device.   

 Many of our clients are beginning to maximize the opportunities that SaaS provides. More and more organizations are being asked to deliver more with smaller budgets. SaaS truly can help you run your business more efficiently! If you have questions about how SaaS technology can help you solve business problems, let’s talk!

Looking forward,



Scott Long

SVP, Public Sector, State & Local Governments


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