Recovering Another Failed Project

success-failureIt was 3:30 on a Friday afternoon when they finally decided to spring it upon me that they were once again not going to make the latest milestone in the company’s most important strategic initiative of the year.  I guess I should be grateful that they didn’t ruin my Monday morning with the latest project update. Like a group of lost souls they filed into my office, each one more distressed than the one before.  How could this be?  This is the third time in a matter of months that I have had the same group of people in my office providing me with what seems to be a “100 reasons” why we won’t make our necessary timetable in order to successfully deliver this strategic initiative.  I am really not surprised, as I had people in and out of my office the last two weeks, setting the stage for this latest get together.  How could this be?  I have reviewed every status report. Everything outlined on the report appears to be on target and the project overall status is “Green”.  I gave them everything they asked for the last two times they were here. They assured me that “this won’t happen again,” and I reassured my management “this won’t happen again.” Yet here we are again.  Don’t they realize that there are only so many times I can take this up the ladder and request more time and more money?  How could this be?

Where do you turn when your project fails? CREDO.


As a senior level executive, you have just learned that your strategic IT initiative is in real jeopardy of failure. The project team has known for some time and has been struggling to find the courage to confess the unfortunate news. The project is once again behind schedule, the blame game has ensued, and somehow the project team has spent millions without being able to meet expected results. 

How could this happen?

In reality, this happens all of the time. The statistics regarding failed IT projects are sobering, and have become a sort of industry norm. According to the Standish Group, only about 17% of IT projects are considered “fully successful,” another 52% are “challenged” (they didn’t meet budget, schedule or scope), and 30% are “impaired” or “failed.”

This is the premise upon which CREDO was born. The partners shared a frustration with the industry norm that IT projects fail at such an alarming rate.  Their shared concern and refusal to accept the norm, has lead them to build one of the world’s leading companies in Ensuring Project Success. Through leadership, a proven methodology and a proven tactical practice, CREDO delivers at a 98% success rate.

To Recover or not to Recover this Project? That is the Question.

Credo has inherited its share of failed strategic initiatives. At such a distressed point in the project, senior management generally loses all faith in their ability to get an honest answer on how this happened and more importantly, can this project be recovered, and what will that cost? This is when many individuals turn to CREDO to get an honest and objective understanding of their project.

First, why did it fail? There are a myriad of reasons why a project can go south. Chances are in some way, shape or form, it had something to do with a lack of accountability, a lack of the right resources, poor communication, lack of a clearly defined scope and objective, and the lack of strong leadership to keep the project on course meeting project milestones.

When called in to analyze a failing project, we act as a third party objective advisor to the client.  Our goal is to provide an honest understanding of the project as it currently stands.  We perform a thorough assessment of the work that has been performed. We meet with key members of the project team, assess key accomplishments, what can be salvaged, determine if the right resources are in place, define the gap between where the project is and where it needs to be, identify conflicts and bottlenecks, and ultimately, outline the critical path to success.

Most importantly, we will be objective. An honest appraisal of the situation is the ONLY way to go. We will identify risks and determine the prognosis for delivery to expectations.  If the client decides they want to proceed with the project, CREDO will provide the necessary leadership and methodologies to drive the project to success.

Companies having management that is too close to the project to objectively steer the ship in the needed direction is the biggest problem we encounter. Objective project leadership that will act in the interest of the project first and foremost, is critical.  Leadership that can clearly define the project objectives, the ability to say “no” without repercussions to their job progression, the ability to identify and get the qualified resources required, the ability to outline a clear critical path, the ability to effectively communicate, and most important, the ability to lead others to success, are essential changes that must occur in order to recover a project.

CREDO Technology Solutions specializes in providing the leadership and the methodologies that lead your strategic initiatives to success.  Whether your project is in jeopardy of failure, or in need of new leadership, bringing in an objective third party to oversee the project is an effective way to ensure results, and ultimately, project success.

If you require an objective project analysis for your strategic initiative, talk with us about our proprietary score card to assess the health of your project. Give us a call today at 866.828.6350! Ensure project success!

Greg Bair

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